All WinterSun clothing is made to order from our factory in Ecuador. After it is dyed, painted, and sewn, it will be shipped through our customs handler in Miami and sent directly to you. Expect delivery approximately 4 weeks after your order date.
Please remember that this garment is custom made just for you. If 14 days have gone by since you received your purchase, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Ship Your Return
To return your product, you should first contact WinterSun Sales at firstname.lastname@example.org for information on how to mail your product to: WinterSun, 302 S Locust St, Floyd, VA US 24091
You will be responsible for paying for your own shipping costs for returning your item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.